Jooble Help Center

Updated: November 2024

At Jooble, we take the quality of job postings published by employers very seriously. Therefore, there may be situations where we cannot publish certain job postings or are forced to discontinue already published job ads. In such cases, the account may be temporarily blocked, or job ads deactivated until they comply with the following rules and ethical standards established by Jooble:

1. The job must be legal. We do not approve and may block accounts with job postings that involve illegal activities or activities whose legality is difficult to verify:

- Intimate services and/or related activities;
- Writing academic or student works, term papers, diplomas, control papers, or consulting on their creation;
- Packaging goods at home, network marketing, or text transcription;
- Webcam models or chat models;
- Platforms that recruit job seekers as freelancers;
- Positions such as "Salesperson," "Assistant," "Receptionist," "Helper," that do not meet the requirements of item 7 of these rules.

2. Company authentication. The document must conform to the sample approved by the country's relevant authority where the company is registered. The company name listed on the website must match the name in the company's registration documents. Exceptions are made for companies with a registered trademark differing from their official name (e.g., Hair Salon "Fantasy" for the sole proprietor Sokolenko). In such cases, Jooble allows using the trademark name on the website.  

If available, the company's website domain must match the corporate email domain.

3. The job posting must be a job offer. We do not publish advertisements unrelated to offering employment, such as "seeking or offering a job," "exchange or sale," "offering services or cooperation," "invitations to courses, network marketing, investments," etc.

4. The job offer must be free for the job seeker and not require any employment fees. The exception is job postings by employment agencies, which may include information about the cost of their services for job seekers.

5. The job title must reflect the position name without unnecessary information or errors.  It should not include phrases like "profitable work" or "urgently needed," salary details, contact information, multiple different positions, or discriminatory requirements related to gender, age, etc. Job titles must not include phone numbers, email addresses, website links, or other contact information.

6. The job title and description must correspond to the activity of the registered company and provide accurate information about the offered position and the company's activities. Job postings by recruitment agencies must explicitly state their role and should not be posted as if by direct employers.

7. The description of responsibilities, candidate requirements, and working conditions must provide clear and realistic information. These details must align with the job title and not include discriminatory or harmful language that could infringe the rights of Jooble users.

8. Links in job postings (e.g., social media accounts or company messaging channels) must relate to the job search and help job seekers obtain additional information.

9. Text formatting with bold, italic, underlining, or capitalization should not interfere with the readability of the job title or description.

10. Contact information may not be provided in words (e.g., letters instead of numbers or vice versa).

11. Illegal or discriminatory requirements. Job postings that violate anti-discrimination or other legal standards, such as equality or anti-corruption laws, may be deactivated.

12. The region specified as the job location must match the region described in the job details. For overseas roles, indicate "abroad" as the job location. For multiple locations, create separate postings for each region.

13. Duplicate job postings are not allowed. This includes postings with the same title, responsibilities, candidate requirements, conditions, and location.

14. All third-party rights must be respected, including copyright (e.g., photos or videos) and the lawful use of company names, logos, or trademarks.

15. False or misleading information. Job postings that contain false information about the company, position, working conditions, or salary may result in account blocking.

16. The job posting must be written in the language of the country where it is published, with optional translations in English or other official EU languages.

17. Missing required licenses for employment agencies can result in account blocking.

18. If we receive complaints about an employer, we will not be able to publish their jobs and will block their account. This happens in cases where job seekers complain about the inaccuracy of the information provided about the employer or the job specified in the vacancy, or if they suspect unethical or fraudulent actions on the part of the employer in connection with employment in such vacancies.

19. Providing false or incomplete information during registration. If later found that false information was provided, such accounts may be blocked.

Employers have the right to appeal account blocking by providing necessary evidence via help@jooble.com.

20. Repeat violations. Accounts with repeated rule violations may be blocked.

21. Prohibited postings from companies directly or indirectly cooperating with Russia or under restrictive sanctions by the US, Canada, EU, or other countries.

The reasons listed above are the main ones but are not exhaustive. Jooble reserves the right to expand this list.  

We also reserve the right to make changes and adjustments to the job title and description, including removing excessive information while retaining the essence of the offer, or asking the employer to provide additional details in the job description, such as candidate requirements, job responsibilities, or working conditions.

Funds paid for job postings are non-refundable if the account is blocked for the reasons listed above.
By publishing a job posting, the User agrees to and assumes full responsibility for ensuring the posted information complies with the legislation of the country where the posting is published.

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Job postings are published "as-is," without any editorial changes during publication. Jooble reserves the right to review job postings at any time, either on its own initiative or based on visitor complaints. If a job posting is later found to violate these rules, Jooble may deactivate the posting or block the account, and notify the User. (In the User’s Dashboard, the posting will move to the "Inactive" tab with a specified reason.) If the posting is not amended to comply with the rules, it will be removed, and the User will forfeit any claims for compensation or refunds.

Counters for “Published” and “Inactive” postings will also be updated.  We will notify you via email from the Jooble team.  

Please edit your job posting according to the rules above and re-publish it. For further clarification, please contact your Jooble account manager or write to help@jooble.com.